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Justin was great. Identified the problem right away. Thank you!
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When you combine superior technical ability with persistence for exceptional results, you get the excellent service that Justin provides! We are fortunate that Justin was our person on the job for installing a new HVAC system. Well done Justin!
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Justin worked with Rheem to replace multiple inverter boards to no avail. Finally, he was able to convince them that a replacement unit was the proper solution.. Well done Justin thank you for your persistence and trying to get the unit running and for finally arranging for a replacement!
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Justin has tried heroically to replace one inverter board after another without success for keeping the system up and running. It is time to have the Rheem field team review the equipment on site and replace the unit if unsuccessful in getting to run continuously.
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Justin came to the house as the air conditioning unit was not cooling. This even on a holiday weekend, Memorial weekend, and a Sunday at that. Kudos to Justin for the extra effort!
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Justin had the technical knowledge and patience to diagnose a power fluctuation problem with our A/C unit and installed a voltage regulator to obviate future safety shutdowns. Outstanding work!
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Overall Experience
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Overall Experience
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Service tech was polite, well knowledge and took his time to explain what the issue was
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Overall Experience
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I am a highly skilled and experienced home service professional. I recently completed a job in which I installed a 3-ton air conditioning system in a chemical room. The job required running flex ductwork to the front registers while relocating water lines to accommodate the ducts. Additionally, I installed four new grills in front of the building. I provided the customer with an estimate for the work and they were satisfied with the results.
I am a highly skilled and experienced home service professional. I recently completed a job for a customer who was experiencing issues with their air conditioning system. The system was not cooling properly, and the thermostat was not working correctly. After inspecting the system, I found that the brazed in lines were not properly connected, and the thermostat was wired incorrectly. I also pulled a vacuum and checked the charge, which helped to identify the issue. To resolve the problem, I replaced the brazed in lines, wired in the thermostat correctly, and pulled a vacuum and checked the charge again. The system is now cooling properly, and the thermostat is working correctly. I sent the customer a bill for the services provided, and they were very satisfied with the results. I am proud of the work that I did, and I am confident that the customer will be happy with the results for many years to come.
Sent estimate to install customer provided equipment
Fitting that needs replaced has been glued in so fitting I got will not work. Need to come up with solution to hook up pressure switch tubing Drilled and tapped new hole to install new Barb fittings for tubing. Turned pump on to check for leaks - none.
System had bad run cap - replaced Changed customer filter - customer had new Checked charge and operation. System is cooling with 20 degree split in air temperature
Need to order pressure switch fitting that goes into the pvc
System had extremely clogged filter causing system to freeze up. Cleaned water out of pan. Replaced filter. Checked operation. System is cooling
System had bad condensation pump. Installed new 220v pump. Filled and checked operation multiple times. Everything is working. Please send bill
Register boot metal was exposed in attic causing moisture. Fixed insulation
Installed new condenser. Did update and started up unit. Checked operation. System is cooling with no codes
Submitted all information to Gemaire ( supplier ) they are sending information to Rheem to see if unit is getting replaced. Waiting on response
Installed 2nd inverter drive. Ran the update and started system. If this doesn’t work supplier will have to send someone to fix it