Derrick did a great job. He was extremely professional and polite. Keep up the great work
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Spent 3 days without heat and had horrible communication. Advertised 24-hour service and didn't offer after work hours. Missed 3 days of work.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I am a skilled professional that works for a Dor-Mar Heating & Air Conditioning company. I recently completed a job for a customer who had a heating and air conditioning system that was over 10 years old. The system was not working properly, and the customer was concerned about the cost of repairs. I recommended that they purchase a new system with a 10-year parts and labor warranty. The customer agreed, and I installed the new system in their home. The new system is much more efficient than the old one, and it has a longer lifespan. The customer is very happy with the new system, and they are confident that it will last for many years to come.
I was called to a customer's home to repair their air conditioner. The customer decided to do a service plan instead of a one-time service, so I adjusted the invoice to reflect the change. The customer paid with a check, and I filled out a POF for the repair.
I was called to a home to repair a common wire that had melted due to a failed hard start kit. Upon arrival, I found that the common wire had melted due to the hard start kit's failure. I replaced the common wire and removed the hard start from the system.
I was called to a home to repair a furnace that was not working. Upon inspection, I found that the control board needed to be replaced. I ordered the part and installed it, and the furnace was working again. I provided a warranty for the part and labor, and the customer was satisfied with the service.
I was called to a home to repair a gas furnace. Upon arrival, I found that the furnace was not producing heat. I checked the control board and found that it was displaying a code A014-f, which indicated a flame present with the gas valve off. I replaced the control board and the furnace was working again.
I am a highly skilled and experienced home service professional. I specialize in ductwork cleaning, which involves removing dirt, dust, and debris from the air ducts in a home or commercial building. This is an important task to ensure that the air quality inside the building is clean and healthy for occupants. During the ductwork cleaning process, I use specialized equipment to remove the debris from the ducts. This may include a vacuum cleaner, brushes, and other tools. I also wear protective clothing, such as gloves and a mask, to ensure that I do not inhale any of the debris. Once the debris has been removed, I clean the ducts with a disinfectant solution to kill any remaining bacteria or viruses. I also check the ducts for any leaks or damage and repair them as needed. After the ductwork cleaning is complete, I test the air quality inside the building to ensure that it is clean and healthy. I will also provide the customer with a report detailing the results of the cleaning. I
Overfilling. Found the pressure hose came off switch. Secured in place and tested. Unit filled and began washing
Performed radon test. Reading came back high. Left pamphlet with customer
System is cooling but has air flow issues. Condenser has been over charged to prevent coil from freezing. Customer doesn't want to address any issues at this time.
Voltage errors on arrival reset unit and code cleared. Refrigerant also empty no leaks found at the outdoor. Leaks found at the 2 garage heads electronically. Refilled system with 15# 410a.