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Chris was very informative and patient explaining the issues and my options. He was professional and very courteous. I would highly recommend him and the scheduling staff to other potential customers.
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Mack and his partner arrived and immediately started working. Worked steady and did a great job. Mack reviewed the before and after photos of his work.
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I recently had my hot water tank replaced, and I couldn’t be happier with the service. DJ was the technician, and he was professional, knowledgeable, and efficient from start to finish. I highly recommend this company and DJ for any water heater services—they truly exceeded my expectations!
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Let me tell you, folks, the two guys who replaced my water heater – absolutely tremendous. These guys were the best, okay? I’ve had a lot of people do work for me, but these two? Total professionals. They came in, got the job done quickly, efficiently, and, believe me, nobody replaces a water heater better than these guys. They were polite, hard-working, and just great guys. You don’t find that kind of quality anymore, folks. It’s rare. And the water? Hotter than ever. Probably the hottest water in history – some are even saying it’s the best water heater anyone’s ever had. If you need something done, you call these guys. They’ll make your water great again. Fantastic job! Five stars – actually, six if I could give it.
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David Atha did a great job, and was very personable. He was happy to discuss a replacement thermostat. My dog liked him, so that's a plus!
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Brad was very informative and did an excellent job servicing our A/C and furnace
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Great job! To the point, fixed what I needed! Has everything running great! Thank you!
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Calob was a pleasure to work with. He remembers installing our system from a year ago. Very friendly and personable.
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I scheduled the ac maintenance for Pickerington Ohio
NEED PRESTON TO RETURN TO REPLACE THE DEFROST CONTROL BOARD FOR HEAT PUMP. work order 7351-4665 approval zxq652 total $550 with service call
Found leak and fixed it unit is up and running properly
Warranty: NEED PRESTON TO RETURN TO REPLACE THE CONDENSING FAN MOTOR FOR A/C UNIT. PARTS AND LABOR ARE UNDER WARRANTY.
Defrost board not sending 24v to contactor. POF for defrost board. Through warranty company
Bad condenser fan motor. POF for replacement.
NEED TO RETURN WITH AN INSTALL CREW TO REPLACE WATER HEATER. WATER HEATER IS UNDER WARRANTY. COLLECT PAYMENT FOR LABOR WHEN COMPLETE.
Plumbing maintenance. Asked if there were any concerns. Checked water pipes for leaks. Checked condition of t&p valve. Flushed sediment out of tank. Took radon readings. Radon read 4.62pci
Spoke to customer on the phone will like a call from plumbing supervisor
Spoke to customer upon arrival. Expressed concern about water heater leaking out of tank by bottom element. Called rheem and after some arguments was able to get a warranty replacement. Gave customer estimate to replace under warranty also gave estimates for tankless hybrid and marathon water heater. Customer did not want to proceed at this time. Customer paid for diagnostic. Customer paid with card
Gave estimates for water heater repair and replacement
Tank is over 7.5 years old, never been flushed, evidence of high sediment content. Takes 30 seconds or more for water to get hot at kitchen sink with gas tank thermostat cranked to full blast. Active leaking water line above tank dripping onto tank. Radon level below 1 picocuries. Customer awaiting tank and waterline repair estimates from Jordan.