Very pleasant and polite, considerate
Response from Dor-Mar Heating & Air Conditioning:
Thank you, Amy, for your wonderful 5-star review! We're delighted to hear your mini split maintenance experience was pleasant. Our team takes pride in providing considerate service to all our valued customers.
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Zach did a great job. Thanks DoorMar for being there when I NEEDED help.
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Daves a great guy really trust his expertise and felt like I knew him my whole life! If Daves your tech you are in good hands thank you Dor Mar!
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Brandon got here and went right to work on maintaining my HVAC unit feels great to know your getting a good job done! Thanks Dor Mar and Brandon!
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He was amazing, never felt so comfortable and knowledgeable of the services that they are about to provide with my furnace. Would love for him to always be my service tech from here on out. Super professional and they have my business!!
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The whole install crew were polite, timely , and helpful. They made sure to give me a debriefing after the work was done and what to expect moving forward.
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Brad was very helpful, thorough, insightful, efficient, and let me know about additional services offered to help keep my new systems working optimally. Its those little tips and tricks that really added value to Brad’s visit. I appreciate it!
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Brad came out for the quality control inspection and really took the time to really detail things up! This guy is a great asset to Dor Mar and with this experience I will recommend them to friends and family thanks again Dor Mar for the service.
Response from Dor-Mar Heating & Air Conditioning:
Thank you for such a great review, Justin! We appreciate your feedback and appreciate you taking the time to leave a review acknowledging what an asset Brad is. Dor-Mar strives to go above and beyond for our customers and we're glad to hear you will recommend us to your family and friends. Thanks again for the 5 stars!
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We have had a great experience with your whole company. Right from the start with the ladies I spoke with on the phone, then with Willy our guy that checked out our system and last but bit least Doug that installed our new air conditioner. Doug was very polite and knowledgeable about our system. The temperature last weekend was in the 90s and we knew something was wrong. This week we are in the 90s and get higher tomorrow with a heat index over 100. I called Dor-Mar on a Monday morning and they were at my house by 4:00 pm and unfortunately it could not be repaired and by 9:00 am Tuesday the next day they were here installing my new air conditioning unit. Thank Dor-Mar!
Response from Dor-Mar Heating & Air Conditioning:
We are elated that you gave Dor-Mar such a wonderful review, Karen. At Dor-Mar we understand how frustrating it can be when your unit stops cooling and the temperature starts climbing and strive to get our customers taken care of as quickly as possible and to make it the most seamless process possible. We appreciate your business and such kind words and look forward to serving you in the future.
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See above
Response from Dor-Mar Heating & Air Conditioning:
Thank you for the review and sharing your experience with us, Karen. Our goal is making sure our customers are informed and provided with all the information needed so they can make a decision that best suites their needs. I'm glad that was your experience with Dor-Mar and appreciate you taking the time to leave us a review.
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Came on a Saturday did some troubke shooting an found that wiring to my new system was wrong an fixed it.
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Really friendly and hardworking. Fixed the issue in a timely manner within an hour or less.
Response from Dor-Mar Heating & Air Conditioning:
Yesenia, thank you for taking the time to leave us a five-star rating and a commendation for your technician Ron. Your feedback is greatly appreciated and we are pleased to hear of your experience with Dor Mar.
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I arrived at the customer's home to diagnose a problem with their air conditioning system. I found that the airflow was not working properly due to a blockage in the vents. I opened the vents and found that the unit was working properly.
I arrived at the customer's house and checked the power supply to the unit. The power supply was 120 V, which was within the acceptable range. I then checked the power supply coming out of the transformer and found that it was 24 V, which was also within the acceptable range. I checked the Preston door switch and found that it was working properly. I then ran the unit and the heat, and the unit was working properly. I watched the unit run for 20 minutes to ensure that it was operating correctly. I also checked the unit's performance and found that it was operating as expected.
I scheduled a down furnace call for the customer gas furnace in their Galloway, Ohio home.
No heat service call in Galloway OH, gas furnace down.
I arrived at the client's home to perform a routine maintenance check on their heating and cooling system. Upon arrival, I ran the unit in heat mode to ensure it was operating correctly. The unit stayed on and checked the operations, and the gas valve was at 2.6, which I turned to 3.1. The unit had a temperature of 133 degrees coming from the furnace. I noticed that the unit was not turning off, so I checked the thermostat and found that it was set to "auto" mode. I reset the thermostat to "on" mode and the unit turned off as expected. I also checked the air filter and found that it was dirty, so I replaced it with a new one. After completing the maintenance check, I tested the unit again to ensure it was operating properly. The unit was running smoothly and efficiently, and the temperature was within the desired range. The client was satisfied with the service and thanked me for my help.
I arrived at the customer's home and performed a gas furnace maintenance checklist. I checked the furnace's electrical connections, inspected the gas pressure, and cleaned the burners. I also replaced the air filter and checked the thermostat settings. Finally, I tested the furnace to ensure it was operating correctly.
I was called to a home to replace the main limit switch for a furnace. When I arrived, I found that the furnace was not working properly. I diagnosed the issue as a faulty limit switch and replaced it. After completing the repair, I collected payment from the homeowner and ensured that the furnace was working properly before leaving.
I arrived at the customer's home and performed a gas furnace maintenance checklist. I checked the furnace's electrical connections, inspected the blower, cleaned the burners, and tested the thermostat. I also replaced the air filter and checked the gas pressure. Finally, I cleaned the exterior of the furnace and made sure it was operating properly.
I was called to a home to inspect a unit that was not producing heat. I found that the unit was running for 15 minutes then shutting off. I cleaned the flame sensor and checked the drain. I found that the unit was tripped out on the high limit switch. I checked the filter and it looked clean. I asked if all the registers were opened in the house. I put in a parts order form for a new main limit switch.
* I was called out to a home for a plumbing maintenance. * The client had one full bath in the home. * The water heater was a 50-gallon electric brand new. * The client was on a well. * I flushed the water heater, turned it off on the breaker box. Everything was in good condition. * I inspected the bathroom in the home. The laboratory faucet was extremely difficult to turn on and off. The client had recently installed a softener but still had hard water. * I attempted to flush the toilet. The toilet flushed gray. I did not notice any leaks at the base of the toilet or at the supply line. However, I did notice the toilet moved when I attempted to wobble it. * The shower to the bathroom turned on and off but the handle was extremely stiff. * The radon read at 11.3. I informed the client of radon and what to expect.
I was called to a home in the suburbs to repair a mini split system. The customer reported that the condensate line for the head unit in the master bedroom was blowing air instead of water. I arrived at the house and found the issue. The condensate line had been blown off the unit and was laying on the ground. I repaired the line and tested the system to ensure it was working properly. The customer was very satisfied with the work and thanked me for my help.
I was called to a home to repair a switch that had broken loose from the cabinet and was not able to turn on safely. Upon inspection, I found that the switch had a faulty connection and needed to be replaced with a new 3-way infinite switch. I removed the old switch and installed the new one, ensuring that it was securely fastened and properly connected. I then tested the switch to make sure it was working correctly before cleaning up the area and leaving the customer satisfied with the repair.
I arrived at the customer's home to diagnose a problem with their air conditioner. Upon inspection, I discovered that the capacitor was bad and needed to be replaced. I replaced the capacitor and the fan started working again. The customer was very happy with the service and thanked me for my help.
Ac maintenance everything checked out good
