Upon arrival, I conducted a thorough inspection of the water heater, which was over 20 years old. The age and condition of the unit indicated it was time for a replacement. Additionally, I identified a small leak originating from the body of the trap primer. I explained these findings to the homeowner, emphasizing the importance of replacing the water heater to prevent potential future issues and ensuring the system operates efficiently. I also detailed the necessity of addressing the leak to avoid any water damage. A crew has been scheduled to perform the replacement and repair this afternoon.