Upon arrival, I discovered that the sump pump sight glass had fallen into the pump pit, obstructing the float operation. I carefully removed and cleaned the sight glass, ensuring it was free of debris before reinstalling it to restore normal pump function. Additionally, I identified that the exterior discharge line had separated due to ground settling. I installed a new section of pipe and secured it with flexible rubber couplings to accommodate any future ground movement. After completing the repairs, I tested the system to confirm everything was operating properly. During the visit, I also sold the customer a maintenance membership, which they used to apply one hour of their included free labor toward today’s service.