The client experienced a significant issue with their main water line, which had broken off and was spraying water into the basement. I promptly coordinated with the fire department to shut off the water supply. Upon inspection, it was evident that the polyethylene (poly) line was positioned too close to the wall, likely causing the adapter to slip off. Although I recommended rerunning the poly line to prevent future issues, the client opted for a temporary fix. I reattached the adapter and installed a ball valve to replace the existing valve, adding another ball valve for a secondary shut-off. Additionally, we replaced a small section of the copper and CPVC piping. The client understands the risk of recurrence but chose not to rerun the poly line.
