I am a highly skilled home service professional who recently completed a job installing a new phone system for a customer. The installation process went smoothly, and the customer was pleased with the results. However, there was an additional charge for the installation, which the customer was aware of before the job was completed. The customer asked for a phone call to pay the balance, and I was happy to provide that service. I am proud of the work I performed and the positive feedback I received from the customer.