I was called to a home to repair a moisture issue in a home's drain. The homeowner had noticed a slow drain and called a plumber to investigate. Upon arrival, I diagnosed the issue as a clogged drain and recommended a drain cleaning kit. The homeowner accepted the estimate over the phone and scheduled an appointment for the following day. I arrived at the home the next day and performed the drain cleaning procedure. The homeowner was pleased with the results and thanked me for my service.