I am a highly skilled home service professional who specializes in air conditioning repair and installation. I received a call from a customer who had purchased an AC unit from a local retailer but was having issues with it. The customer had attempted to diagnose the problem himself but was unable to do so. I arrived at the customer's home and diagnosed the issue as a faulty compressor. The compressor was replaced, and the AC unit was working properly again. The customer was very satisfied with the service and paid for the service call with a credit card. I am proud of the work I performed and take great pride in providing excellent customer service. I am always willing to go the extra mile to ensure that my customers are satisfied with the work I perform.