As a returning customer, we reached out to request a quote for relocating a gas line. A technician came to assess the job and informed us we would receive a quote the following day with two options. What we received was a single estimate for over $6,000. I immediately called to confirm whether this was correct. I was told—both via email and phone—that someone would follow up with me. Trusting the company based on our previous experience, we remained patient. I followed up again and spoke with Jordan, who assured me that the scheduler would contact us to arrange an appointment. Another week passed with no communication. Upon calling again, the receptionist informed us that Jordan would be scheduled to come out on Friday and that we would receive a reminder. That Friday came and went—no contact, no update. Ultimately, we hired another professional who completed the work for $244.00. We will not be using Dor Mar again.
