I am a professional HVAC technician with Dor-Mar Heating & Air Conditioning. I was assigned to sell an air conditioner to a customer who had been experiencing issues with their current unit. I worked with the customer to determine their needs and preferences and presented them with several options that would meet their requirements. After discussing the options, the customer decided to purchase the air conditioner, and I completed the installation the following day. The customer was very satisfied with the new unit and expressed gratitude for my assistance.