JC was polite professional and detail oriented. He made himself available to check all the possible options for the WHY my AC was NOT working. He answered all my questions and had lots of patience while a storm went through the area and the power outage occurred. He made sure before he left that ALL the possible issues were negated and the AC Unit was running safely and properly. He represented the Dor-Mar brand at the utmost highest integrity and value. Thank you JC from The bottom of my heart. B. Charles
