People did not seem to know how to do their job. Lack of communication, not sending right person for the job and not getting back to the customer with an estimate. I made at least 3 phone calls trying to find out why Noone was getting back to me. My appointment was scheduled for 9:30 am on May 28, 2025. No one came and when i called i was told that the technician must be running behind. The 2nd call to them i was transferred to a voice mail, dont know to who. I left a voice mail. Garrett called me and apologized, he did not know he was sceduled to come today. A gain communication was lacking. I rated one star on pricing because we never got that far. I am sad this happened because the service was good before. I received good service previously.
