Upon arrival, I assessed the thermostat settings and found that they were set unusually low at 56 degrees. I adjusted the thermostat to a more appropriate temperature, which resolved the issue and allowed the system to function correctly. Additionally, I inspected the air filter and discovered it was in need of replacement. I replaced the old filter with a new one, ensuring optimal air quality and system efficiency. The customer was pleased with the improved performance and the enhanced air quality in the space.