I am a skilled professional that works for a Dor-Mar Heating & Air Conditioning company. I recently processed a cancellation request for a customer's installation. In accordance with our policies, a restocking fee has been applied to the customer's account. I am pleased to inform you that the customer's installation has been successfully canceled. Thank you for choosing Dor-Mar Heating & Air Conditioning for your heating and air conditioning needs. We look forward to serving you again in the future.