I am a highly skilled home service professional. I received a call for a leaking water sea mode call. Upon arrival, I found that the evaporator coil drain had become clogged with excessive rust and mold. I cleared the drain and inspected the system for safety. I discovered that the system had a cracked heat exchanger. I discussed different options with the client, and they decided to shop around for quotes before making a decision. I will let them know which company they decide to go with.