I was called to a home to fix a broken air conditioner. The homeowner was expecting a smaller solution, but I advised him that a new unit would be more efficient and cost-effective in the long run. I provided him with a quote for the new equipment and explained the benefits of upgrading. The homeowner was hesitant but decided to go ahead with the project. I installed the new unit and made sure it was working properly before leaving. The homeowner was grateful for my advice and the new equipment.