Upon receiving a call, we promptly attended to the customer's solar panel system. The customer reported that the solar panel power was not reaching the furnace, refrigerator, or the basement. After a thorough inspection, we identified that the issue was due to a faulty connection in the electrical wiring. We carefully traced the wiring to locate the problem and successfully repaired the connection. Following the repair, we tested the system to ensure that power was being distributed correctly. The customer was pleased to see that the furnace, refrigerator, and basement were now receiving power. We provided the customer with a detailed explanation of the issue and the steps taken to resolve it, ensuring they understood the solution and could prevent similar issues in the future.