after my hubby died i purchased a hvac heat & air from them. not 1 say has it worked right first such terrible noises now it was running super loud and when o turned the thermostat to off the furnace kept on running ? they claim 24 hour service but they only have an operator 24/7. at this point i don’t think they will ever get this right and think they need to just start over with a different furnace. i picked them for their experience and this has turned out to be a nightmare for me so here i sit freezing as the only way to turn furnace off was at the circuit breaker. i don’t call this quality and wish I had not made this purchase at all oh an it was 9k so i feel it should work perfectly
