04/15/25 Rob J II We discovered that the gas valve on the water heater is faulty. Initially, combustion was achieved, but it promptly ceased. Consequently, the gas valve will require replacement along with the pilot assembly as a unit. Considering the water heater’s age of nine years, we also recommend replacement, as its life expectancy is typically ten years. We offered the customer options for replacing the water heater or repairing it. After discussing the matter with their spouse, they believe they have a friend who can assist them.