Performed comprehensive HVAC tune-up service. Conducted system testing with UEi digital thermometer to verify proper temperature differentials and system performance. Equipment was cleaned, inspected, and confirmed to be operating within manufacturer specifications.
Arrived at call for broken wires on secure air media bracket. Customer explained he accidentally stepped on the electronic wires on the media bracket. Explained to him the manufacturer wouldn’t allow repair on it due to it not being meant for repair and it could cause a home safety issue. Took pictures of bracket model number and part number. Added it to customer file. Ordering new bracket. Office to call once part arrives. Everything else working at this time. -Brandon
