Went to a 2 system service call. Both indoor furnaces are from 1997. The outside AC for the upstairs is from 1997. The outside AC for the main floor is from 2008. Neither of the systems are working properly. Both of the inside units are dirty and failing. Both indoor capacitors are bad. Both of the blower wheels are dirty, and both blower motors are pulling high amps. The outside unit for the upstairs condenser coils are clogged. The capacitor and contactor is bad. The outside unit for the main floor is out of refrigerant. Both systems are R22. The condenser fan motor for the upstairs system is pulling high amps and the condenser fan is getting stuck in rotation. Upon explanation of all observations and testing of units both the upstairs and main floor system customer was not satisfied. Customer declined all recommendations of repairs/update system. Neither system is currently working in a/c mode. Both systems do currently turn on in heat mode but not operating properly.