Austin was right on time and wasted no time breeding what he would be doing. Austin and his helper were very polite and trustworthy, so much so I left to attend a meeting with no worries of them being in my home. The work looks great and operates even better. Austin took the time to explain how to operate the new thermostat and all of the features of my new system. I always chose TE and will continue to do so any time I need HVAC, Plumbing or Electrical. Hopefully I won’t need you guys for a while but when I do, I know the work will be excellent and my appointment will be soon.
Overall Experience
Quality
Price
Convenience
I have used TE on my plumbing and HVAC during my renovation. They have provided the best customer service and friendly technicians. Eric came and looked at what I needed and explained the entire process in a way that I could understand. He showed compassion and was very friendly.
Overall Experience
Quality
Price
Convenience
The guys came out and quoted a job with a great explanation of why and what they would be doing. They were very friendly and personable which made me feel comfortable and that is something you rarely get when hiring someone for any services. Cory and his helper were very knowledgeable and educated me on the ins and outs of residential plumbing from installation to system operations. They educated me on how to make adjustments to my system as well as how to bring my self installed water heater up to code for my area. I will be using them again and I will ask to have Cory come back. Absolutely trust his knowledge and his copper work is down right beautiful.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Diagnostic The bare minimum basic repairs to get the system running today. Capacitor only Performed diagnostic on 1997 payne heat pump. System is in very poor condition. Upon arrival outdoor unit was not running. Found capacitor to be a complete failure. Added a tip capacitor and did get compressor and fan to run tested pressure and pressure is OK in the system. temperature is decent. This system is very much showing its age and very poor condition. Any anywhere repair today will simply be a Band-Aid to try to get just a little more time out of the system. Any type of major failure on the system warrants a replacement. It is simply well past its service life. There is no cost to get a replacement quote. We have financing options as low as 0% interest. Payment plans as low as around $125 a month. Cash discounts and is always fast professional installation. We could have someone out tomorrow to talk to you if you’d like to explore this option. Today’s repair comes with no warranty. Eve
Customer called us out for a whole house backup. Customer had septic tank pumped the previous day. We pulled the toilet on the basement level of the home and used our cable machine while maintaining six feet of distance away from the septic tank. We were unable to clear the clog successfully. Customer did not want a sewer supervisor coming out.
Ran auger snake in main toilet, cleared blockage.