Very professional crew. They went up and above any expectations. The job was completed on budget and ahead of schedule.
Overall Experience
Quality
Price
Convenience
Great customer service. The technicians were very knowledgeable and very helpful answering any questions that I had. I would highly recommend them.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Troubleshoot garage gfi. Burned gfi and outdoor outlets needed to be replaced. 1 unlisted twin breaker need to replaced. Installed new gfi in garage, and installed 2 new WR receptacles outdoors with bubble covers. Replaced twin breaker in panel.
Called out for leak in the yard gave estimate performed work Tested
Called for a leak in the house replaced shower cartridge in hallway bathroom
Installed new circuit extension for two attic fans, ran into hallway two gang switch box, old wire was damaged and needed to be abandoned. Reconnected both attic fans to circuit and added a box to address the flying junction for the fans. Circuit was also placed on a dual function breaker.
Customer called us out for a kitchen sink stoppage. I will attempt to remove stoppage by using the snake. Customer does not have the proper fittings underneath the kitchen cabinet and I would have to cut the pipe to access the drain line and then also perform a repair after snaking the drain. I was successfully able to remove stoppage. However, water is draining slowly so there’s still something in the drain line. We need a camera inspection performed, but we need a camera that can fit a one and a half inch drain line. I also used the mini jet and this was still not able to fully clear the line. I did this as a courtesy for the customer. Customer is very satisfied. There was also a major water leak from the water heater, and I have a service technician coming out for this. Customer also has polybutylene pipe and is recommended to replace.
Customer stated they had 4 power surges back to back. System was off on arrival. Turned system on and found that the pressures are good and system is cooling with a 17-18 degree temp split. Ran system for an hour and temp dropped 3 degrees in the house. Evap coil was changed 2 years ago. Out door unit is 12 yrs old. Flue pipe is single walled and in poor shape. No flood protection on unit and filter was very dirty not changed for a long time.
Performed diagnostic on 5yr old carrier unit, upon arrival customer stated unit was leaking water, customer had me come to back door due to his wife upstairs working, found unit in basement, noticed unit doesn’t have a secondary drain pan, recommend adding secondary drain pan, found water all over basement floor, inspected evap coil, found primary pan full of water, recommend flushing and clearing drain line, found filters heavily impacted, found furnace with a big hole cut in the side with no return plenum, recommend adding return plenum and cutting a return duct to help with airflow, found blower wheel impacted, recommend chemical cleaning, , also recommend adding wet switch to prevent future water issues, inspected outdoor unit, found condenser coil impacted, recommend chemical cleaning condenser coil, checked pressures and temp split, went over options with customer, customer declined all recommendations due to he is using his warranty company, unit is working but still leaking wa
Performed diagnostic on 11 yr old main floor carrier unit, upon arrival customer stated unit stopped working, checked tstat, went into attic and inspected units, noticed neither system has flood protection such as wet switch, recommend wet switch to prevent water leaking on ceiling, filter, blower wheel, noticed unit is a 3 ton system, unit has 1340cfm of supply and only 960 cfm of return, customer is short on airflow, recommend increasing 12” to 14” return, upon inspection of outdoor unit found not running, no 240v, found tripped breaker, reset breaker and it trip instantly, checked compressor, failed compressor, gave option to replace compressor, customer chose to have install supervisor come and give quote on updated system, spoke with customer about home care for 3 system , also spoke about indoor air quality such as UV lights, customer will look over booklet and let us know, system not working at time, install supervisor scheduled for tomorrow morning
Replaced back porch receptacle with weather resistant receptacle and new extra duty bubble cover, also installed new fan rated retro box kit in sun room, box only, ground is bonded to new box.
Replace panel with QO 42 space, install new grounding system, install three smoke detectors in each bedroom
Today I installed a customer supplied bath fan in the downstairs hallway bath. I also changed a single gang outlet box to a two gang to create more plug points. It is located in the garage to the left of the door before you enter the home.
Rebuilt gb toilet, replaced prv, installed expansion tank with new hot/cold water lines
Replace light fixtures on front porch and garage exterior. Add boxes for new replacement exterior sconce lights.
Homeowner had us out today because their second floor system is not cooling properly. Upon arrival, homeowner informed us that they noticed a lot of water buildup in the emergency drain pan and sometimes the refrigerant lines will freeze over. We checked airflow and found that the filter was regularly changed and no restriction. We checked refrigerant pressure and noticed that the system was extremely low on refrigerant indicating a leak within the system. We found a leak to be at the evaporator coil. We also noticed that the 40/3 capacitor was out of range and needed to be replaced. The outdoor coil was very dirty and would recommend cleaning. We Attempted to get homeowner financed which was declined at this time. They will call back at a later date to schedule repairs. We also noticed some biological buildup in the inside of the system and recommended to install UVC.
