I had an absolutely wonderful experience. My tech Tahj was very knowledgeable, professional, and friendly. Made everything a breeze. We will be using him for any other plumbing needs in the future
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Greg Curtis is the best electrician that we have ever worked with, and TE Certified Electrical is very fortunate to have such an accomplished individual on their team!
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This is our second time where we have selected your company for services needed at our home. And, again, the service provided exceeded our expectations. Marc Thurmond was pleasant, friendly, professional and ready to answer all of our questions. He completed the required work without any issue and in record time. We will certainly recommend our friends and family to TE Certified, and we will be calling again with any of our future service needs.
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My tech Marc was very professional and detailed. He went above and beyond. Very happy with the results.
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Our experience with Gregory Curtis was absolutely delightful. He was very pleasant, knowledgeable, and professional. We will be contacting TE Electrical again within the next week to schedule additional services, and we absolutely are requesting that Mr. Curtis is assigned to us. We will most definitely recommend TE Electrical to our friends and family. Again, thank you for hiring such a qualified individual, who met our needs and is a good representation of your company.
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Michael provided outstanding customer service while fixing our hot water heater. He was knowledgeable, thorough, and genuinely kind. He truly cared about our family having hot water, explained everything clearly, and even drove back to the Jonesboro office to retrieve a needed part. He also went out of his way to help with discounts where possible. That level of dedication is top-tier customer service, and Michael is a top-tier person.
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Mike delivered excellent customer service by being punctual, professional, and thorough. He clearly explained the issue, diagnosed it efficiently, and made sure he shared all the appropriate information before leaving.
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Mark was thorough and was able to explain our situation and options that are available to us.
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I had a few electrical issue needing to be addressed. Chandler(TE Certified) came out. Very respectful and professional He took his time explain all the issues and it's corresponding solution. He was so patient in educating/explaining everything. It is so refreshing/welcoming to see that customer service is still important. TR Certified (Chandler) is 💯. Thank you so much
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Demarco and his coworker did a great job and were extremely thorough in installing our hot water heater as well as the valves and faucet in our kitchen.
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Both technicians were very nice friendly. They worked quickly and completed the work Quickly and cleaned everything up nicely. I would definitely recommend this company.
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Brandon and his team member Josh were very professional, thorough and knowledgeable about their field, I was kept informed through every step of the inspection and repair. Very satisfied with their service, Top Notch!
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Arrived on site. Homeowner showed me too well house located in front yard near driveway where 1 inch PVC pipe burst during freeze. Remove section of pipe and connected 1 inch 90. Will need to return on Monday to remove existing pressure reducing valve located in well house due to there being PRV located inside of home. Flushed water heater. Repair such a copper behind water heater.
Replaced tub spout and straight stop. Returning on Thursday to replace water service
Took apart gas supply line for the water heater, purged the air from the lines. Reconnected and sealed. Ignited the water heater.
Called out for knocking sound coming from in the wall. Customer pointed out that it was coming from around the pressure regulator in the garage tested pressure. PSI was at city pressure around 130 psi gave estimate to replace pressure regulator. Customer agreed replaced pressure regulator tested adjusted pressure to 65 no leaks at this time.
Today we arrived Mrs. Essie explain to us that there were multiple outlets in the house that were not working. After doing a thorough examination, we found that five receptacles mainly around the kitchen and dining area were not working. The source of the problem was a GFCI receptacle behind the freezer in the kitchen area that was not working properly. Internally, it is going bad because we could wiggle the receptacle and the power would flicker on and off in the receptacles of the affected area. I have attached an estimate for fixing the problem along with fixing the defective switch in the guest bathroom. Until this problem is fixed I would not use these receptacles, even if they are working. As we checked the entire house, we found multiple receptacles that were burned more than likely because of the heaters being plugged up in them too long. These haters can be very dangerous if they’re left on too long and can melt receptacles and in some cases even cause house fires. I would a
Hall bath tub/shower valve is constantly running and won’t turn off. Attempted to rebuild 3 handle valve but it continued to run due to a damaged valve which means the valve will have to be replaced. Returning tomorrow morning to replace 3 handle valve with single handle. Including new trim and customer requested replacing lift & turn drain and overflow cover.
Called out to replace front hose bib on the house gave estimate customer agreed cut out old hose bib and gate valve. Going to hose bib installed new hose bib on the front of the house with new ball valve tested no leaks at this time.
Called out to replace three faucets in bathrooms upstairs gave estimate to replace both master bathroom, faucets, and upstairs hallway faucet along with two straight stops gave 4 straight stops for other faucets as a courtesy. Customer agreed cut out all six straight stops. Installed new ones installed new faucets in hallway, bathroom and master bathroom tested no leaks at this time.
As we arrived today, we were shown five light fixtures that had bulbs not working. The lights had already been rewired previously by somebody else. We went to the supply house and bought the lightbulbs to replace on all the light fixtures. Once we return, we realize that they were wired for ballast bypassed, but the person who had done it wired it in an unsafe way. I rewired everything properly on the three lights in the front of the shop. Once that was done, we installed the new lightbulbs there and we also installed the new 8 foot lightbulbs in the back section. All bulbs worked properly once installed. It was very nice meeting both of you today! If we can ever help you with anything else, please let us know. Thank you, Brandon and Josh
Came out because the customer was concerned about the heat not keeping up. We found that the 70, 0000 btu gas furnace was not large enough to handle the size of the house. We found that the way that the ductwork was configured that it was way to many and to long of duct runs servicing the side of the house that was not heating. The side of the house was loosing airflow completely by the time it made it to that side therefore producing no air. I recommend adding a second system and rerouting the duct work. The second option is to go up in size on the current system. I’m setting the customer up with an install supervisor to come out and perform a manuel J heat calculation to give the proper suggestions as to how get this home heating and cooling efficiently.
Called out for water heater leaking gave estimate to replace water heater. Customer agreed changed out water heater and expansion tank and ball valves. Will need to return to change out venting and add bonding wire on Monday.
Add 2 new dedicated outlets in bedroom.Add new dedicated circuit for bidet outlets , and install an outlet in each bathroom. Install pull chain light in attic and cap off switch .
