Brandon was GREAT , I have 5 properties and will definitely work with w TE in the future and will definitely request Brandon for any electrical needs.
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I had an amazing experience with TE Certified and their EV charger installation service. Carlos was fantastic, extremely knowledgeable, polite, and friendly. He treated my property with so much respect that you wouldn’t even know he had been there! Everything was installed perfectly and seamlessly. I highly recommend TE Certified, especially if you’re lucky enough to get Carlos!
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Upon arrival customer stated that she just moved into home and this was the third day and what stopped working. After inspection of system found that unit had a failed gas valve. Along with a failed gas valve unit had a numerous amount of issues. The crawl space was encapsulated with a 80% furnace still under the house. The flue pipe goes into the chimney where it’s very rusted and holes and exit venting flu gas back into crawl space. The inducer draft motor housing is rusted, inside heat exchanger is compromised and rusted. Blower wheel is very dirty, blower capacitor is bad. Duct system is in very bad shape. Ac evaporator coil is very rusted, outdoor unit very aged. Advised customer due to flue pipe not being up to code, the flu leakage coming into crawl space, age and condition of system, and unit needing to be a 90% system in an encapsulated crawl space I can not give repair estimate for system. Recommended speaking with our install super about updating system and duct work, custom
Came out to install reversing valve. Recovered all refrigerant. Removed bad reversing valve and installed new one. After installation pressurized system and it help pressure with no signs of leaks. Pulled system down to 500 microns. Charged system based on data plate. Turned system on and found lowest level will turn heat pump on but when putting main floor and upstairs in heat the system shut off. Found zone board not jumped properly like it says in manual. Jumped W1 and W2 per zone board manual. System is not heating and running properly. Sent over email of invoice and pictures of work done.
Performed diagnostic on carrier heat pump, upon arrival customer stated unit wasn’t heating, checked all 3 thermostats, made sure was configured correctly, checked zone board as well, all checked ok, cycled all thermostats to heat mode, unit started up, heat pump was very loud, upon inspection of air handler found suction line completely frozen all the way back to heat pump, explained unit would have to thaw completely, continued to inspect heat pump, checked wiring, also tried manually getting reversing valve to shift , only getting a click, stuck reversing valve, recommended replacing reversing valve, explained to customer they can use emergency heat to get some heat but also explained the colder it get outside the lets heat the heat strips will put out, will have to call and get part and availability, left heat pump disconnected but customer does have emergency heat at time