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The services rendered did not fulfill the needs discussed during the consultation in its entirety. Additionally, the shower parts requested were not provided. Lastly, it was not explained that drywall services aren’t offered in every service area.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your feedback, Marquis. We strive to provide the best services possible, and we are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so we can learn more.
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Brian was fantastic, he found the problem right away and repaired it. I will use your company again because of him.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We’re thrilled Brian made such a positive impression by quickly finding and resolving the problem. Thank you for your trust, Looking forward to helping you again, Dennis!
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Devin was very courteous & thorough
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Kelly! We appreciate you highlighting Devin’s professionalism and attention to detail. Thanks for sharing your experience!
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Brandon was professional, courteous, and knowledgeable.
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Terence is a prince among service techs! He was efficient and knowledgeable and fixed the problem quickly. My daughter has the same problem at her house and is going to use TE Certified too!
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Mike arrived on time,very professional,and immediately knew what the issue was. Addressed the issue,and was on his way. I will definitely be using TE Certified Plumbers for all future plumbing needs,and highly recommend.
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Great experience. Brandon took the time to review the troubleshooting process and was very thorough about it. He inspected the electrical system and pointed out possible issues which he remedied. I highly recommend this company and Brandon in particular.
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Courtesy Check for the Tesla Wall Outlet TE Provide/Install (1) Tesla Wall Unit 50a 240v Circuit car charger circuit Whole Home Surge Protector Device Permit
Client has us out tot day because he says he has a leak somewhere below the wood floor in the kitchen. The leak has caused immediate damage to the wooden floor in the kitchen as well as the ceiling has fallen in due to water damage in the basement below. During my inspection I found the leak to be coming from the kitchen faucet, the faucets supply line siddenly ruptured and is leaking constantly. I presented options and today we went with replacing the faucet entirely. Work is complete and water is back on with no leaks.
Came out for whole home inspection did inspection gave estimate on findings
Customer called us out for a clogged kitchen sink in the kitchen sink. On arrival customer told me it was most likely food waste. He had also removed the p-trap and the right arm of the waste line the put Draino down before calling us. Left sink was not having any clog but the right was. I checked pipe with a light and saw it was only a small area that was clogged. Due to draino I was unable to take the waste arms apart. I used a sink plunger to quickly clear the one problem area. I also recommended Endure for the customer for any grease build up and to maintain the pipes from the kitchen sink. Customer did not want me to look at his water heater or test house pressure.
Came out for whole home inspection gave estimates customer agreed to replace garbage disposal installed new disposal tested no failure at this time
Conducted a comprehensive site visit to gather detailed notes and photographs required for preparing an estimate to upgrade the electrical service and install new circuits to three detached buildings on the property. Additionally, repaired an open splice on an AC unit by properly enclosing the connection within a junction box and re-splicing the wires. Completed all necessary testing to ensure proper functionality—system is fully operational.
Client has us out today because their water heater has ruptured from the tank and is leaking in the unfinished basement. The water heater is a Rheem liquid propane unit that’s out of manufactures life expectancy. I presented options and today we decided to replace the old heater. We went back with a Rudd brand that’s 50 gallons.
For this job, I did a HomeCare Electrical Inspection Replaced Doorbell chime - Front door Replace Exhaust Fan – Upstairs Bathroom: Remove the existing outdated unit that was no longer working and installed a new exhaust fan to improve ventilation and reduce moisture buildup. Despite experiencing a delay in my work and a disruption to my presentation caused by a ServiceTitan system crash, I maintained a customer-focused approach. To demonstrate goodwill and uphold service excellence, I proactively replaced the customer-supplied electrical outlet and wall plate in the living room at no additional charge.
Home Care - Single system Spring/Fall Maintenance. Completed the HVAC heating and cooling inspection checklist. I ran the system in heat and cooling for 30 minutes and the system is operating but is in need of some maintenance and repairs. I cleared the drain lines with my mighty pump to assure that the system was draining properly. Please refer to my Inspection checklist for details. I left options for the customer to have her R22 2003 system serviced so that it can perform at it optimum efficiency. I also recommended an Installer supervisor to come out and go over options to replace the system as the unit have some issues and the refrigerant is obsolete. The customer decided to have an install supervisor out to go over options to replace the system. In the meantime she still wanted a new thermostat so I installed one for her.
Outlets/ kitchen lights/ landscaping lights
Called out for stain on the ceiling in the pantry gave estimate to pull and reset toilet in bathroom above performed work resealed with new wax ring supply line and flange bolts tested working properly. Customer did not want toilet recaulked at the base.
Returned on site today with the 2” prv to replace the existing one, unthreaded the old 25aub and installed the new one. We did rebond the system and re winterize it as well. Water is back on with no leaks, the faucet that was giving issue is also back to full pressure without having to work on it. Client is happy with work performed.
