Extremely thorough, extremely informative, 5 star professional
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Through diagnostics, technician checked all outlets and breaker box. He is friendly and professional.
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I paid the initial diagnostic cost of $98. My technician was very nice but couldn’t diagnose the issue of my ac problem. I was informed that I needed to pay another $300 for a more extensive search. I still don’t know what the problem is. So, my service Was Not Excellent!!!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Veronica, we are so sorry to hear that expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work towards a resolution.
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Mark and his associate were excellent! Most professional! Mark explained thoroughly what was wrong and how they could repair my AC. He then showed me the options for repair thoroughly. Your company is very fortunate to have an employee like Mark and his associate. I’m sorry I forgot the associate’s name, but I’m old.
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Mark did a tremendous job fixing my AC unit. He walked me through each step of the process and gave me maintenance tips for the future.
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Craig provided exceptional service. He was courteous, arrived on time, explained what I needed for my light fixture installation and cleaned up every thing before he left. I am very pleased with my installation. I will use TE Certified Electrical again and ask for Craig.
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We would rate Antonio's visit 5 stars. He was polite, thorough, informative and made sure everything was working correctly. He also drove some distance to our aid and after normal hours. We are entirely satisfied with his visit. Also, we needed a repair soon given the heat. We think it was a great service from the rest of the company. Another night with no air would have been awful. Thanks to all
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Joel did a great job fixing the ballasts in our light.. Very thorough, nice to work with.
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Nick, Erik, and Cameron all exibited EXCELLENT customer service, knowledge, and professionalism. Erik and Cameron unequivocally went above and beyond to get the job done. True asset to TE Certified.
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Upon arrival found there was no power to zone board. Found loose wire nut connection inside air handler. Tightened all connections and system fire up. Ran system for almost an hour, no trips or short cycles. Heat strips are running when called for as well. System has inline flood switch and pan switch as well. Recommend joining maintenance plan and installing iaq on system as there is none on it. System is heating on departure.
As we arrived today, Mr. Sparla explain to us the breaker controlling power to his dishwasher was tripping and would not reset properly. After trying to reset it a couple times you could tell the breaker was defective inside. We removed the defective breaker and replaced it with a new dual function Eaton CH breaker. Once the breaker was installed, everything worked properly again. It was great meeting you today Mr. Sparla! If we can help you with anything else, please feel free to give us a call anytime. Thank you, Brandon
Today to perform one system HVAC service call. Upon arrival, customer stated that their system would turn on and then cut back off in heat mode. Pond inspection of the unit found that the flame sensor had buildup on it, causing it not to sense the flame, the electrostatic filter was completely impacted with dust and debris causing the system to shut off on high limi. After cleaning the flame sensor and the filter and starting the unit back up, everything ran properly. Upon further inspection found the blower wheel to be dirty, the flue pipe was not up to code, and there was no flood protection for the system. Also found rust spots in the heat exchanger. Upon completion of a combustion analysis found that the heat exchanger is still operating properly. All other heating elements were working properly. Upon speaking with customer made customer aware that the heat exchanger does have rust spots, and that this could lead to a failed heat exchanger. Customer declined any repairs at this tim
Came out because the customer was concerned about his unit not heating. After fully diagnosing the system I found that the customer had a bad thermostat. I also found that the capacitor was out of range and the outdoor unit is amping a little high. The customer decided to just stick with the thermostat replacement. I ran the unit for 30 minutes and the system is working accurately to specifications.
Replaced sub panel in upstairs bedroom closet, new 24 space Square D panel with all dual function breakers and whole home surge protector. Installed new exterior ac disconnect with surge protector and resized all breakers to match name plate ratings of ac units. Replaced 8 GFCI device inside and 3 GFCI outlets outside with new bubble covers.
Inspection - Single system Inspection- Completed the HVAC heating and cooling inspection checklist. I ran the system in heat and cooling for 30 minutes and the system is operating according to specifications. I flushed the drain line with two gallons of water. I added drain cleaning tablets and endure to the system to assure it’s draining properly. Please refer to my Inspection checklist for more details.
Perform hydro jetting through pvc sewer line clean out. We were successful in clearing it but it is still holding water. We did verify that it is running and not blocked. Adam is scheduled to come back out Friday 11/27.
Provide and install 2 new switches in the kitchen. Replacing the bad switches. One 3-way switch for pantry and 1 dimmer switch over the kitchen table. Balance existing ceiling fan in bedroom. Tighten all fan blades, screws, and box. Check for damage blades or components.
For this job, I was called out to troubleshoot a breaker that had tripped once and to diagnose an outlet in the basement mechanical room that was not functioning. During inspection, I discovered that the non-working outlet was controlled by a switch intended for future under-cabinet lighting. This is a new home, and the basement is currently unfinished but is designed to eventually include a full kitchen. The builder installed the switched outlet in the mechanical room to serve a future transformer for the under-cabinet lighting system. Adjacent to the switched outlet, I found a junction box containing the circuit designated for the future basement kitchen outlets. To ensure that the mechanical room had access to constant, unswitched power, I installed two new outlets from that junction box. Regarding the breaker issue, I was unable to recreate the tripping condition while on-site. The breaker had tripped only once for the customer and did not trip again during testing. As the home is
As we arrive today, Manuel explained to us he needed a EV car charger outlet installed directly below his electrical panel in the garage. He also wanted a quote on installing a new GFCI receptacle beside his toilet for a bidet in his upstairs restroom. I installed a 50 amp double pole Homeline Square D breaker in the electrical panel, which will feed power to the new outlet for the EV charger. I ran wire in the wall out of the bottom of the panel down to the area where I installed a in the wall screw in box which will hold the receptacle for the EV charger. They are installed a 50 amp EV plug charger. Made all connections and everything worked properly. I’ve also attached the estimate to the email for installing the receptacle upstairs for future use. It was great meeting you today, Manuel! If I can ever help you with anything else, please feel free to give me a call anytime. Thank you, Brandon
Installed customer supplied alumicons and fixture
Today’s service call was to troubleshoot a non-functioning dryer outlet. The customer recently purchased a new dryer that had been tested and verified to be operational at the store. Upon inspection, I discovered that the existing dryer outlet had a bonded neutral and ground connection. The cable feeding the outlet did not include a dedicated ground wire; instead, a jumper was installed between the neutral (white) terminal and the ground terminal. This wiring configuration is improper and unsafe. In a 4-prong dryer circuit, the neutral and ground must remain isolated. Bonding these conductors defeats the safety design of the system—causing potential breaker trips, improper equipment operation, and creating a shock hazard. The ground conductor is intended to carry fault current only, not return current. To correct the issue, I installed a new 30-amp circuit from the electrical panel to the dryer location. The new circuit was routed through the attic and terminated in a new outlet box wi
