Exceptional service, informative, knowledgeable, professional and polite
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Punctual, knowledgeable and professional! Excellent diagnosis and repair ! Highly recommend!
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Extremely thorough, extremely informative, 5 star professional
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Through diagnostics, technician checked all outlets and breaker box. He is friendly and professional.
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I paid the initial diagnostic cost of $98. My technician was very nice but couldn’t diagnose the issue of my ac problem. I was informed that I needed to pay another $300 for a more extensive search. I still don’t know what the problem is. So, my service Was Not Excellent!!!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Veronica, we are so sorry to hear that expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work towards a resolution.
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Mark and his associate were excellent! Most professional! Mark explained thoroughly what was wrong and how they could repair my AC. He then showed me the options for repair thoroughly. Your company is very fortunate to have an employee like Mark and his associate. I’m sorry I forgot the associate’s name, but I’m old.
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Mark did a tremendous job fixing my AC unit. He walked me through each step of the process and gave me maintenance tips for the future.
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Craig provided exceptional service. He was courteous, arrived on time, explained what I needed for my light fixture installation and cleaned up every thing before he left. I am very pleased with my installation. I will use TE Certified Electrical again and ask for Craig.
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Came out to a no heat. After diagnosing the system we found that the 2018 goodman R410a system was wired incorrectly. We found that the wiring was wrong at the indoor and outdoor unit. We also found that the zoning board was wired wrong as well. We recommended that the customer have the system wired properly so that we can further diagnose the system. After adding on a transformer and continuing to diagnose the system we also found that the zoning board is not sending voltage to the out door unit. The zoning board will need to be replaced in order for the system to function correctly. The outdoor unit is also making a very loud sound as I manually engaged the contactor to check pressures.
Lights and outlets not working on multiple locations Replace burn outlet at basement outlet. No warranty for work performed
Tech completed full diagnostic inspection at furnace. Tech noticed crack at furnace heat exchanger. Customer prefer furnace to stay off until options are made available… tech scheduled a CA out for tomorrow between 2-5pm to give home owners a quote on replacing full system including zoning and adding a return plenum.. Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
Performed first HC maintenance. Found no mechanical issues. System is heating properly. Recommend installing media filter and apco ultra. Left estimates to also add a supply run to the living area of the house. System is operating correctly on departure.
Performed 1 system diagnostics in a 2009 Carrie lr furnace: I found that the flame sensor was dirty and the blower motor capacitor had almost completely failed; blower motor sometimes would not be able to run. With the homeowners permission; I cleaned the flame sensor and replaced the blower motor capacitor. I also flushed the drain line with gallons of water and I added enzymes and clean out tablets. I replace the air filter 1) 16x30x1. I run the furnace multiple times and verified that it was operating and heating at the end of service call. I monitored the home for Carbon Monoxide with my detector after the furnace has been running for an extended period of time 0 ppm found. I emailed several estimates for recommended repairs to prevent future system failures and to help prevent water damage to the home. Homeowner advised me that she is on a fixed income. The drain line needs more of a slope, the flue pipe needs to repaired (partially replaced with new flue pipe, a new inducer mot
Performed diagnostic on 14yr old Rheem unit, upon arrival customer stated unit wasn’t heating this morning , stated when it finally did come on it ran for maybe 5/10 min then would shut off, checked tstat, recommend replacing tstat , cycled to heat mode, unit started up, checked filter, burners, flame sensor, blower wheel, inducer motor, found inducer over amping, recommend replacing, after about 7minnunitnwoukd shut off and give code high limit activated, inspected heat exchangers, used monometer to check heat exchanger tubing , once I turned on fan monometer starting readin, .07, indicating air was coming inside heat exchanger, upon going over repairs customer stated he didn’t wanna make repairs due to age , scheduled install supervisor for today
Performed customer 2 systems fall (HEAT) homecare maintenance plan check Did full evaluation for the main level system, this is the system customer uses the most, does not turn up stair on often, changed (16x25x4) media filter. Checked over all operations of system, gas furnace is 8 years old, ac and coil is 8 years old. Blower wheel is dirty, blower motor capacitor tested good, cleaned pressure switch tube port and flame sensor. Did inspection in heat exchanger and found no issues, condensation pump is working properly. Recommended blower wheel cleaning and Uv light for system, customer declined recommendations at this time. Heat is working at this time. Did full evaluation for upstairs system. Gas furnace is 8 years old, ac and coil is 8 years old. (16x25x4) media filter was still clean. Checked over all operations of system, blower wheel is dirty. Cleaned flame sensor and pressure switch tube port. Checked amps on blower motor and inducer draft motor and found no issues. System does
Installed a dedicated GFCI under panel in garage.
Customer tried installing smart home switch that requires a neutral. Ran new wire to box so the switch was functional. Discovered wire on circuit was 14 gauge wire on a 20 amp circuit and informed customer. Customer didn’t want wire replaced so I did it as a courtesy to make the situation safe. Discovered multiple open taps in attic and left quote to repair.
Excavate located section of damaged pipe just in front of the meter after dual check valve locate pipe and make repair install new three-quarter inch meter nipple and new three-quarter inch dual check attached to new section of pipe filling, excavation hole and cleanup Dug down and expose the leak behind the water meter. It was leaking on a Ford fitting connected to the PVC. We cut off the water and remove the section of pipe that was leaking plus the meter meter nipple and duel check valve. We then installed a new meter nipple with a new dual check valve connecting to the existing PVC. Restored water and check for leaks, found no leaks.
