Mark and his associate were excellent! Most professional! Mark explained thoroughly what was wrong and how they could repair my AC. He then showed me the options for repair thoroughly. Your company is very fortunate to have an employee like Mark and his associate. I’m sorry I forgot the associate’s name, but I’m old.
Overall Experience
Quality
Price
Convenience
Mark did a tremendous job fixing my AC unit. He walked me through each step of the process and gave me maintenance tips for the future.
Overall Experience
Quality
Price
Convenience
Craig provided exceptional service. He was courteous, arrived on time, explained what I needed for my light fixture installation and cleaned up every thing before he left. I am very pleased with my installation. I will use TE Certified Electrical again and ask for Craig.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We would rate Antonio's visit 5 stars. He was polite, thorough, informative and made sure everything was working correctly. He also drove some distance to our aid and after normal hours. We are entirely satisfied with his visit. Also, we needed a repair soon given the heat. We think it was a great service from the rest of the company. Another night with no air would have been awful. Thanks to all
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joel did a great job fixing the ballasts in our light.. Very thorough, nice to work with.
Overall Experience
Quality
Price
Convenience
Nick, Erik, and Cameron all exibited EXCELLENT customer service, knowledge, and professionalism. Erik and Cameron unequivocally went above and beyond to get the job done. True asset to TE Certified.
Overall Experience
Quality
Price
Convenience
My husband and I are very pleased with TE Certified. The certified electrician, Marshall Reese, and his assistant were very knowledgeable about what they were doing. They were both very professional. I would definitely recommend this company to anyone and I plan on calling them again for our future electrical needs.
Overall Experience
Quality
Price
Convenience
Great service.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your review, Debra! We’re happy you had a great experience with us. Looking forward to helping you again!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The current panel has a broken main power wire that was damaged by a tree that fell onto the main electrical line coming into the home. The wire was pulled to the ground and pulled out of the house, causing around 6' of sheathing to tear and damaging one of the ungrounded conductors, causing the entire system to only be getting half the incoming power, resulting in half the circuits to be off and all the 240 circuits to only be receiving 120. According to Jonesboro municipality, if a wire is damaged in any way, a service upgrade is required by law, repairs to the wire are not allowed. In order to do this install legally, we are required to pull permits. In pulling permits for a service upgrade, certain requirements must be met, including; whole home surge protector, updated smoke detectors to code, updated grounding system, and afci/gfci style breakers. Smoke detectors must be installed to code, meaning a smoke/carbon detector must be installed within 10ft on the outside of every b
Replaced two customer provided lights inside the car wash.
Found that the home has lots of water damage which is caused by the kitchen drain pulled apart due to incorrect installation. Replaced 1-1/2 tubular drainage. Tested and inspected. No other leaks. Also found a 4” cast iron vent pipe in basement ceiling that goes through the roof that has a large crack and leaks when it rains. Need to cut hole in basement ceiling and upstairs hall bathroom wall for access, cut out about 3-5ft section of cast iron and replace with pvc.
Came out for leak found that toilet in guest bathroom running constantly gave estimate customer agreed replaced fill valve and supply line tested no failure at this time checked meter,meter has no movement.
Came out for customer supplied toilets one in upstairs hall bathroom one in main floor guest bathroom. I installed main floor guest bathroom toilet found that linoleum didn’t match the new toilet had customer come look at it she said that she could get rug to go around toilet that it would be fine. Tested both toilets multiple times no failure. Also in two emergency stops.
Performed diagnostic on 15yr old Goodman unit, upon arrival customer stated unit was working properly, checked tstat, cycled to ac mode, unit started up, replaced customer provided filter, checked blower wheel, found impacted, recommended pulling and cleaning, blower capacitor reading below specs, recommend replacing capacitor, inspected outdoor unit found impacted condenser coil, recommend chemical cleaning, checked contactor, capacitor, found capacitor reading below specs, recommended replacing, checked pressures, temp split, spoke with customer about age of unit and recommend install supervisor, customer declined not trying to replace unit even tho she knows the age , gave options, customer chose option b, replaced both capacitors, pulled and cleaned blower wheel, chemical cleaned condenser coil, unit working properly at time
Return visit to install gen interlock kit on panel, tested with customer to show operation. Job now complete.
Customer called for kitchen sink backup. Ran hydro jetter to clear grease in drain, also provided bottle of Endure.
Troubleshoot front sconce light not working, upstairs bath switch not working, living room outlets not working, kitchen sink light not working, laundry light not working, office lights not working. Redevice living room, replaced office and kitchen lights, ballast bypassed laundry light, installed new bulb in front sconce fixture and replaced bath room switches.
Replaced five exterior wall lights and back porch outside outlet with cover.
Tech diagnosed system and noticed blown fuse. Noticed his filter, no flood protection in code, bad indoor and outdoor capacitors, bad outdoor defrost board, dirty filter 16x20x1 customer replaced own, no separate transformer for zone system. Please review estimates, to respond to any estimates you can do so by email or calling in to reschedule appointments. *Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
