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Through diagnostics, technician checked all outlets and breaker box. He is friendly and professional.
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I paid the initial diagnostic cost of $98. My technician was very nice but couldn’t diagnose the issue of my ac problem. I was informed that I needed to pay another $300 for a more extensive search. I still don’t know what the problem is. So, my service Was Not Excellent!!!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Veronica, we are so sorry to hear that expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work towards a resolution.
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Mark and his associate were excellent! Most professional! Mark explained thoroughly what was wrong and how they could repair my AC. He then showed me the options for repair thoroughly. Your company is very fortunate to have an employee like Mark and his associate. I’m sorry I forgot the associate’s name, but I’m old.
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Mark did a tremendous job fixing my AC unit. He walked me through each step of the process and gave me maintenance tips for the future.
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Craig provided exceptional service. He was courteous, arrived on time, explained what I needed for my light fixture installation and cleaned up every thing before he left. I am very pleased with my installation. I will use TE Certified Electrical again and ask for Craig.
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We would rate Antonio's visit 5 stars. He was polite, thorough, informative and made sure everything was working correctly. He also drove some distance to our aid and after normal hours. We are entirely satisfied with his visit. Also, we needed a repair soon given the heat. We think it was a great service from the rest of the company. Another night with no air would have been awful. Thanks to all
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Joel did a great job fixing the ballasts in our light.. Very thorough, nice to work with.
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Nick, Erik, and Cameron all exibited EXCELLENT customer service, knowledge, and professionalism. Erik and Cameron unequivocally went above and beyond to get the job done. True asset to TE Certified.
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My husband and I are very pleased with TE Certified. The certified electrician, Marshall Reese, and his assistant were very knowledgeable about what they were doing. They were both very professional. I would definitely recommend this company to anyone and I plan on calling them again for our future electrical needs.
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Great service.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your review, Debra! We’re happy you had a great experience with us. Looking forward to helping you again!
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Responded to a recall to continue troubleshooting a tripping breaker in the master bedroom. The breaker was labeled for the master bedroom receptacles only. After thoroughly inspecting all receptacles and finding no wiring faults or shorts, it was determined that the breaker had failed due to age. The existing breakers were original to the 42-year-old home, and one other had previously failed for the same reason back in January 2025. I Replaced the faulty breaker with a new unit to restore proper circuit functionality.
I was called out to investigate a tripping circuit breaker that controls the master bedroom receptacles. Upon arrival, the breaker was found in the off position. I turned the breaker back on to attempt to recreate the trip, but the breaker did not trip. I removed the circuit conductor from the breaker and tested the breaker. The breaker tested good and showed no faults. I then pulled and inspected four receptacles in the master bedroom. All connections were secure with no loose wires, nicks, or exposed copper. I did find one receptacle that was broken and cracked in half. Before replacing it, I attempted to recreate the trip by moving, shaking, and jiggling the receptacle, but was unable to get the breaker to trip. I repeated this process for all receptacles in the room. Next, I plugged in and tested all appliances and devices that the customer regularly uses in the room to see if any were causing an overload or ground fault. No tripping occurred, and all equipment operated normally. A
Electrical inspection and emergency signs replacement
Troubleshooting back porch light/ replaced back porch receptacle
Performed troubleshooting on exterior lighting that was not functioning. After an extensive inspection above the drop ceiling, located a junction box containing a loose neutral connection. The neutral wires were not properly spliced under the existing wire nut. Re-spliced the neutral conductors and installed a new wire nut, restoring proper operation to the exterior lights. The original scope of work authorized by the customer included replacing a broken wall pack light on the back exterior of the building. After traveling to Home Depot to obtain a replacement fixture, the customer decided not to proceed with the light replacement. This resulted in additional travel time beyond the original troubleshooting scope.
Client has us out today because there is a leak causing damage to the flooring in the master bathroom as well as the ceiling in the living room below. The leak is Colima from a pin hole in the cpvc cold line, not sure as how exactly it happened but it’s spraying out constantly causing immediate damage around and below the toilet. I presented options and today we just went with replacing the emergency stop for the master bathroom toilet. Water is back on with no leaks. Water mitigation was contacted.
Performed diagnostic on 4yr old upstairs unit, upon arrival customer stated unit stopped working yesterday and tstst went blank, inspected tstst, found no voltage, went to attic inspected system, found no low voltage to transformer, explained to customer there is a low voltage short, inspected all low voltage wires, found nothing at air handler, inspected outdoor unit, found pressure switch wires touching copper line, recommend fixing wires and replace transformer to get unit up and running, customer approved, fixed wires, and secured wires, installed new transformer with a fuse, unit started up, spoke with customer about home care, customer agreed and wanted to perform visit today, checked both system in heat mode, checked heat strips, capacitor, contactor, blower wheels, downstairs blower slightly impacted, recommend pulling and cleaning, flushed both drain lines and used endure, recommend adding vent to both drain lines, recommend added wet switches to prevent water damage for both
Based on our findings today, it might be time to think about getting a brand new system. Upon arrival breaker was tripped. Found out the compressor is grounded and that is what is causing the breaker to trip. Gave estimates for compressor replacement customer elected to have installed supervisor come out to give estimates for replacement due to cost and warranty purposes. Left the power off at the breaker and also the disconnect for safety purposes.
Upon arrival found that the disconnect switch appears to have been stolen. The covering was not secured, lifted up and noticed that the switch was completely gone. Opened up the outdoor unit cabinet, found the capacitor to be missing along with melted wires, and the contactor wiring also not wired in Check voltage at the disconnect power is coming to the disconnect, but without the switch, it will not work. Customer is going through insurance typed up estimates for repairs to get the unit up and running. They stated they will send over to their insurance company and call us back once that is cleared with them.
Came out yesterday due to the upstairs system, not working. Upon arrival found the thermostat was black. After proceeding to access the attic, found that the doors to the system were off and the power switch was in the off position. Proceeded to turn power onto the system to perform diagnostic. During diagnostic, even with no call for anything the inducer motor. Was constantly being ran, and when call was present for heat the control board through pressure switch error code due to pressure switch constantly being closed due to inducer always. This indicated that it was a bad blower control board. Also perform full system diagnostic upon inspection of the outdoor system found the capacitor was jumped out with another capacitor, the contactor was burnt and pitted, and causing a buzzing noise, the refrigerant levels were a little low, the line set liquid line is too small for the system. Upon further diagnostic of the found this system had no flood protection, the drain line runs very fla
Replaced Photocell and Provided Estimate for Panel Replacement.
Came out today to perform one system no cool HVAC service call Upon arrival found coil door off of system, spoke with homeowner and she stated another company had previously been out. Upon inspection of the system found outdoor condenser coil dirty, the outdoor capacitor was weak, and indoor blower wheel dirty. upon starting the system up, found refrigerant levels very low, which indicates a leak in the system, after speaking with customer and discussing repair options, she stated she will get back in touch. At this time system is not working and recommended to be left in the off position. Also gave customer options of possible repairs once leak is found.