They were on time and fixed the problem quickly.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Rhys! We’re grateful for the opportunity to help, and happy it went smoothly. Thanks for your feedback!
Great work, on time, explained everything and cleaned up after.
They were very thorough and explained all their findings in easy to understand language.
Knowledgeable and professional. Arrived on time and solved the problem!
Performed one system no cool. This is the only system in the home. Upon inspection found that the indoor system was running but outdoor system was not running. The indoor system is from 2006. The outdoor system had no data plate but on the inside charging plate found out this is an R 22 system. Upon testing system found outdoor capacitor completely dead on both the condenser fan and compressor. Also found the contactor bad on the system. It was very burnt and pitted. Upon checking the inside system found that the filter for the system is not the correct size. The indoor blower capacitor is bad. The indoor coil has lots of rust buildup. The condensate drain line for the system is not ran level. It goes down downhill and back uphill, which is not proper. The blower will is very compacted on the system. The heat exchanger has lots of discoloration and Rust, but did not find any visible cracks at this time. Also put temporary capacitor on outdoor system to test functions of system and foun
Troubleshoot on multiple tripping circuits, customer had Eaton Ch panel with Gen 2 breakers, all are piping hot, this breaker is known to overheat and trip constantly, manufacturer defect. Replaced all smart breakers with new dual function breakers.
Called for leak on toilet performed work
Called out for gas leak behind dryer Gave quote performed work Tested appears to be working properly
Customer called us out for a main drain stoppage. I will attempt to remove the stoppage by using the snake in the front of house clean out. I was successfully able to remove stoppage and restore proper drainage to the home. We have a camera technician coming out between 2 PM and 5 PM. Also, I observed the customer has a pipe separation at the tub waste and overflow pipe. We have a service technician coming out to look at this situation. Customer is very satisfied.
Completed bid work. Built a return Plenum and installed to the unit. Added a return and supply to the upstairs room where it was needed. The room is now getting adequate air and is cooling. The system now has correct return air. Customer also signed up for the home care. we discontinued the supply run that ran into the bonus room. We added a larger supply run to that bonus room. We also added return air to the bonus room because there was no return. The system is now running according to specifications.
Completed inspection. Customer had us out to inspect airflow to an upstairs room. This is because the supply don’t work is ran improper. Upon inspection found that air coming out of the supply vent was not cold. This room also does not have a return, and enough return for the system. When presenting options to the customer, customer approved the bid work for the Band-Aid repair.
Performed diagnostic on main level unit. Found compressor failed. Upon inspection outdoor unit found upstairs unit frozen as well. Unit is R22 and original to the home. Due to age of unit and type of refrigerant being and nature of failure customer would like estimate for replacement for both units. Based on our findings today, it might be time to think about getting a brand new system.
Installed Tesla Magic Dock in garage, 50ft run into crawl space, up into attic and down conduit into mount in garage