Benjamin was knowledgeable, timely, and quick. Would definitely use this company again.
Overall Experience
Quality
Price
Convenience
Excellent service as the technician was very knowledgeable and explained everything he was working on. Would highly recommend.
Overall Experience
Quality
Price
Convenience
Today I worked on troubleshooting a light circuit that had went out. We ended up installing a light and a dimmer switch.
Homeowner had us saw today because the system is not cooling properly. Upon arrival, homeowner informed us that the system is unresponsive and will not cool at all. The system is from 2020 and it is a heat pump. We noticed that there is a lot of biological growth on the inside of the unit. We also noticed that the ECM motor has failed and will need to be replaced. The system still has a warranty until Sept 2025. We checked the outdoor unit and noticed that the 70/5 capacitor is almost out of range and would recommend replacement. We also noticed that the indoor system has no flood protection.
The bare minimum basic repairs to get the system running today.
Changed out two outlets in the living room. When I pulled one outlet out on the outside wall the neutral wire broke. When I pulled the other outlet out The neutral wire had burned up along with the two hots as well. I recommended that we install an arc fault breaker on the circuit.
Troubleshoot on tripping master bedroom arc fault breaker, found issue with the toilet light fixture, neutral wire was pinched and sliced by the ground yoke and was making intermittent contact. Replaced with keyless fixture
first floor system is not heating properly. Upon arrival we noticed that it is currently 58° inside the home. system has not been heating correctly for the last 3+ weeks. We checked the system in the attic and noticed some biological growth on the inside of the system, along with the second floor as well. We went out to check the outdoor system and noticed that the system was not starting due to a failed capacitor. We also noticed that the contactor was very worn out. Refrigerant pressures were within manufacturer specifications however we did notice that the evaporator coil was rusted and will leak at a certain point. After Natasha approved to have all repairs done we tested system and both systems are heating at time of departure.
Electrical inspection, sending out hvac guy to speak with customer. Left estimates for future electrical updates
Upon arrival customer stated system not keeping up with set temperatures in home. After tech diagnosed full system, tech found dirty blower wheel, dirty filters x2 14x20x1, no flood protection safety switch at air handler, biological growth inside system and around blower motor, this can cause electrical short in motor, tech also noticed equipment is Mitch-match this can also lead to future issues, outdoor voltage components will soon need replacement. Overall system needs to be preventive maintenanced twice a year to prevent premature part failure. System is operating at this time of diagnostic. Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
Troubleshoot electrical issue. ISSUE: lights over sink not working, outside light not working LOCATION: kitchen and back porch FINDINGS: bad switch and bulb RESOLUTION: replace bulb and install customer provided switch Provide & Install New Doorbell Transformer and install ring door bell. Ustomer did not have a phone to install ring app on. They are going to go pick up a new phone and have their computer guy come back and finish the login and registration of the device
Kevian Had us out today because his system is not heating properly. Upon arrival we noticed that the system is currently off. Mr. Weems expressed that the system has not been heating and only blows out cold air. The system is from 2017 and It is out of warranty. We found the outdoor unit not running, and on a low pressure lock out. We performed a quick leak search and noticed that the evaporator coil was leaking and needs to be replaced. We also noticed some bacterial growth inside the unit. We got approved to do the repairs and installed an evaporator coil in a blue tube UV light.
