Wayne was amazing! Provided me with updates throughout the service and advised where the issues were. He recommended the best options to fix my issue. I was very appreciative of his expertise and guidance.
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Huge thank you to Brandon and Edward! Best service I could’ve gotten. I was given proper and explanations and awesome communication. Absolute 10/10 service. Will definitely be needing them again. Thanks again!
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Greg was great. He fixed everything in a timely manner and answered every question I asked.
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Professional, hospitable service. I was informed about the project before and after it was completed. They cleaned up and put everything back in its place . Would definitely hire again. Thank you
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Joel was extremely patient with me and he could tell this was a task I normally would not handle.
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Benjamin was knowledgeable, timely, and quick. Would definitely use this company again.
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Excellent service as the technician was very knowledgeable and explained everything he was working on. Would highly recommend.
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As we arrived today, we removed the Tesla charger from the wall in the garage. We turned off the 60 amp breaker which fed power to it and installed a 1900 box and cover on the wall where the charger was and terminated the wires with wire nuts in the box. I wish you all the best on your move to Dunwoody! It was great meeting you! Thank you, Brandon
Replace damaged switch leg for light over sink. Double tapped neutrals in panel need to be separated Recommend whole house surge protector
While we were here also gave her an estimate on replacing the existing Murray style electrical panel. It was very nice meeting both of you today! If you have any questions about the estimate or need anything in the future, please feel free to give me a call anytime. Thank you, Brandon
Customer has 11 y/o 2-zone Carrier heat pump system that operates for whole house. System is not heating due to failed ECM motor. Blower wheel is very dirty. Filter was very dirty. Significant biological growth presence. Recommend UV BlueTube to target and prevent biological growth. Water protection is poor. Condenser coil cleaning needed. Informed customer of findings. System is currently not operating.
Today we installeda new duplex receptacle at the top of the stairs directly beside the electric chair rail. The receptacle will get its power from another receptacle in the attic space above it. We will tapped on that receptacle and ran wire across the attic and down the wall to the new location of the receptacle. Made all connections and the receptacle worked properly. Today while I was here, I also left an estimate for installing a new subpanel and multiple circuits and lighting in the outside building. It was great meeting you today, Jeff! If you have any questions about the estimate, feel free to give me a call anytime. Thank you, Brandon
Came out today and performed two system HVAC no heat service call. On arrival customer stated that both systems were not heating. Upon inspection of the upstairs system found very low refrigerant, the outdoor system was much larger than the indoor system, the systems are not properly matched up, the indoor coil is rusty, no TE standard flood protection. Upon inspection of the downstairs system found the heat strips would come on, but the compressor was not turning on, upon further inspection, found the refrigerant lines coming out of the house were severely kinked, the outdoor system is currently larger than the indoor system, the systems are not properly matched up. At this time, customer would like to move forward with getting a quote to replace both systems. Customer is aware that she signed up for the home care and would receive a 5% discount upon updating her system. Neither system is currently operating properly
Came out today to perform one system HVAC service call. On arrival customer stated that their unit was coming on and then would shut off shortly after. Upon inspection of the unit found the inside of the unit to be very dusty and dirty, the blower wheel was very dirty, the blower capacitor was bad and the blower motor was very dirty and pulling high amps. Upon further inspection found lots of rust on the major heating components. Upon speaking with customer they declined any repairs at this time. At this time system is up and running.
Customer had tripped breaker and no heat. Upon arrival found indoor unit breaker tripped. Breaker is 60 amp breaker and has 7.5kw. System pulling 40 amps. This is not enough to trip a breaker. So while digging deeper we found 60 amp breaker for indoor unit is very hot. This is likely the reason her breaker is tripping due to overheating. Customer agreed to have electrical out to inspect. Customer also wanted to sign up for home care.
came out to a no heat 2020 system. After diagnosing the system I found that the high pressure safety switch has been bypassed. Found the system was low on refrigerant. I hook up gauges to system and found the pressures were equal and the compressor was not running. Used meter to check voltage found the capacitor was good Check continuity on the compressor and found that the compressor is bad. we offered the customer options as well as suggested having and install supervisor come for estimates. called trane for warranty and parts. unit under warranty compressor in stock. pressure switch 5-7 days out. compressor- Com11968 pressure switch - swt03712
The bare minimum basic repairs to get the system running today. Installed new gas valve to single system home out of warranty. System is now heating properly. Cleared drain line with pump and 2 gallons of water.
