Came in because cooling was not working, costumer also needed a maintenance so when a head and also performed a 2 home care maintenance. Change filter, tested all electrical components, flushed drain line, tested thermostat, Tested both system on cool and heat, checked pressures and refrigerant. Found faulty capacitor and contactor, also furnace was completely cake up in the inside due to dirty duct work, making unit over work and also obstructing air flow system. There was also sing of biological growth spreading through system due to being poorly maintain. Let costumer know about this issues and gave them some options to repair main floor AC and enhance upstairs system to avoid future issues. 2 duct cleaning systems will be schedule. home owner will receive a call in the next 24 hrs to confirm date and time. Feel free to leave a review for you technician, we greatly appreciate it :) Thank you for choosing TE Certified,