My technician, Gary Heard, did a great job identifying and then repairing an exterior outlet at my house that had gone bad. Because the previous electrician, who installed the outlet, had not identified the breaker controlling the outlet, Gary first had to figure where the power source was before he could conduct repairs. Throughout the process he kept me informed on what was required and what the cost would be. In the end my outlet was repaired and there was no cost shock. Gary is very personable and knowledgeable. I would strongly recommend him for any electrical work i need at my house