Came out today due to system having no heat. Upon arrival, found payne gas package unit from 2006. Upon inspection of the system found the control board was flashing error code that was inducer motor fault. Upon further inspection found the blower motor is very dirty, the inducer capacitor is a 4 MFD and currently reading .1, also upon inspection found blower capacitor week, the heat exchanger has currently failed and has holes inside it, the ductwork is in good condition, but is low on return. Due to safety concerns, turn the gas to the system and the opposition and left the system in the off position as well. System has currently failed and customer would like to receive a quote to replace system. On today’s visit, customer did sign up for the home care where they are qualified for a 5% discount and if they purchase a new system, today’s service fee will be reimbursed off of the price of the new system.