Today I came out due to a weird smell coming through vents on main level and basement. The smell is what’s known as “Smelly Sock Syndrome” and happens when there is moisture is added to the air causing a smell. This typically happens when the heat is ran drying everything up and once the AC is on the moisture produced from evaporator coil causes a smell. I didn’t find any biological growth inside the furnace or the evaporator coils. The blower wheel and coils were dirty. I told Christina a cleaning for both would definitely help, but might not solve the problem all together. The help with a UV light right above the coils can also help take the smell away. She agreed to the cleanings, adding UV light, and a static filter. They have also signed up for the monthly membership. I have completed all work and system is operational at this time. Christina and her husband would also like to move forward with getting at least the basement unit ducts cleaned. We will reach out tomorrow to set tha