At arrival on 10/31/25 Issue: no heat System: whole home Finding: bad pilot, bad gas valve, bad blower motor, dirty blower wheels and air ducts. System 34 years old. Cracked heat exchanger. Furnace has failed. The AC is R-22 and 27 years old. The AC unit is in bad shape as well. Recommendations: Gave option to get anew full system replacement quote. Set a lead for Wednesday from 2 to 5pm for a full replacement quote. Home owner will be at home.