Tech was immediately out and very polite. Gave seemingly good recommendations and estimates. He will be coming out next week to repiped entire house in 2 days. I will give a opinion on that after that is complete. But for the leak he fixed, quickly, I would give him a high recommendation. I cannot rate the quality of work yet, as I have not been to the cabin to check it out at this point. Ben Cantrell was very informative and helpful with my current situation.