From the first call - having a live person answer the phone on a Saturday afternoon! - to the final handshake with Ricky, our whole experience was stress free. Ricky and his apprentice, Navy, were extremely professional, polite, knowledgeable, and patient. They did a great job of explaining everything in layman’s terms and kept explaining until I understood. A water leak is never pleasant, but TE Certified took care of us like family. I highly, highly recommend!
