Upon arrival customer stated that main floor unit was not working and had no power at the thermostat. Customer er has 3 units in home. After inspection of system found that unit had a failed condensation pump that was not pumping the water properly and causing pump to back up and cut off the over flow switch. Blower wheel is clean, blower motor capacitor tested good, amps on inducer tested good, checked outdoor unit capacitor and contactor tested good with no issues. By passed pump and tested system from thermostat and both heat and ac came on. Advised customer of failed condensation pump recommended replacing customer approved to have done today. Replaced pump and tested and everything is working great with no issues. Recommended homecare maintenance for all three systems in home, customer declined recommendations at this time.