My main hesitation to a better review is feel He tried to over sell me and added things I didn’t need and tried to slip them by me We settled on a price he said he could come back today and he would go to his shop and be back within an hour and a half. I waited three hours on him. They were there a good while working on my sink and then they said they bought the wrong water heater said they’d be back in an hour. It was an hours and 45 minutes later that they came back, and after that, they worked hard and they got out another hour and he gave me $100 off the quoted price because of the inconvenience but I didn’t get to see prices for my size water heater because he traded me out for a smaller one, also tried to sell service to maintain my water heater for maintenance for almost a thousand dollars Is that standard for you guys? I live on a very tight budget and my home needs lots of things. I am looking for someone I can trust to begin getting them done.one by one I really felt like I could trust the guy from your company who fixed the a/c earlier this summer and would call him Again Although Brandon was really nice and I know he had to be tired. it was a long day for both of us but I don’t understand why he didn’t measure the space where the water heater was supposed to go before he gave me an estimate in the first place or brought one to my home However they did an excellent job when they came back of putting it in and making sure everything was working properly. The new hot water heater looks very nice and I’m very thankful we have hot water tonight so it’s just honestly a mixed review.