This is a rental property, Customer had us out today for a no cool. System is a Heat pump air handler, the system is 5 years old. Upon arrival system was not running, upon inspection of the indoor unit, found a clogged filter which caused the system to freeze, we found water in the drain pan that was triggering float switch, we also found that the drain line was clogged and that the condensate pump was also clogged, the vinyl tubing connected to the condensate pump needs to be replaced. The condenser coils did have some debris build up. The outdoor contactor and capacitor tested within range. When removing the float switch from the pan the system came on. When presenting the options to customer, customer declined all options at this time.