Upon arrival customer stated that system was not cooling properly and that they were having issues with this unit since they moved into house in 2020. They had another company out working on system, ordered parts but never showed up with parts to install. After inspection of system found that unit has a failed condenser fan motor and bad blower motor. This is a Lennox communicating system and did verify that parts are under warranty. Will have to call Lennox. On day morning about part availability. System currently not working at this time. Customer signed up for one system homecare maintenance plan.