No Cool/ service ….*not a recall* …master bedroom heat pump …wet switch DOD defective on arrival.. ..no water in drip pan …dry as bone …inspected attic ..didn’t see any see any evidence of water marks in attic and didn’t detect any moisture while troubleshooting….flushed drain line a couple times ..drain isn’t clogged ….replaced defective wet switch …and wired correctly and tested for confirmation and verified system cooling while here system is working properly at this time upon conclusion of call .. client opted to sign up for 4 system homecare / monthly as well .. Mr / client will call in to schedule in about 3 months when ready ..for. 4 system inspection ..