SERVICE CALL: upon arrival homeowner stated the second floor system Is not cooling properly. After complete troubleshooting I found the ac system Goodman 2 1/2 ton capacity 10 years old is in poor maintenance Conditions condenser coil is Highly impacted the High head pressure is Above 475 psi 2 pole contactor is pitted and refrigerant charge is low it’s possible Coils start leaking refrigerant check gas furnace Ruud is 4 years old 2021 model no safety on main drain line or any wet switch to prevent water damage the plenums are made of fiberglass they are highly impacted. The insulation level start getting low. Plus is possible system is undersized. Life expectancy on system is 10 to 12 years due to aged and conditions Plus costs of repairs I recommend to upgrade complete system. Homeowner is aware of the conditions of the equipment and he stated he will call us back to set appointment with install supervisor to get Quote for Complete replacement. Thanks for choosing TE CERTI