The customer called us out because he was experiencing gurgling in the upstairs. he explained to me a year and a half ago. He was running a drain snake and it got stuck inside the drain line. Today I did a camera inspection through the shower drain. Approximately 26 feet into the sewer line, I found the cable stuck inside the drain line. I discussed with the customer, their pressure reducing valve, their thermal expansion tank, their water heaters, and the benefits of an automatic water shut off and water filtration system. The customer is going to discuss with his father-in-law and let us know which option he’d like to go with.