Came out today, due to system would cut on and off. Upon inspection of the system, found that the thermostat had batteries in it and gave consistent power, upon walking into the basement heard condensate pump continuously running without cutting off, found no water and drain pan. Upon visual inspection found this system could not have T standard flood protection, no UV protection. After performing test on the entire system, found that the condenser coil is dirty, the outdoor capacitor was bad, the condensate pump was not working. Comp presenting options to homeowner. Homeowner agreed for Band-Aid repair. Upon upon completion and testing system found system also low on 410 but due to the condition of the outdoor unit cannot give you an exact reading without cleaning the system first. System is currently up and working. Condensate pump is now pumping out properly.