First time I've needed HVAC repair service on 6 y/o house. Read a lot of reviews of companies, but there is always the concern of whether who you called is the best. Happy to say Jason Y. at TE Certified is The Best! He called me to advise he'd be arriving about 30 minutes later. He had actually read the customer notes I provided regarding troubleshooting I had already done. Once on scene, he then very methodically evaluated each piece in the "chain", and initially thought a condenser circuit board had become defective. However, he continued to rule out other possibilities, and discovered that a wire had gone bad instead. He rerouted using a different wire, and problem solved, and the circuit board was fine. System is up and running perfectly. Jason also explained everything he was doing, showed me some things I could do myself to improve the system, and was very competent and cordial to chat with. He got all that done in under 2 hours. The bill was also very very reasonable. I have no doubt at all who I will call the next time we have any HVAC issue.
