No cool main floor. System off upon arrival. Turned system on. Condensate pump ran immediately and full of water. Outdoor unit started for a short period but turned off. Upon inspection found clogged and kinked drain line not allowing water to be removed from pump. Replaced drain line. Found dirty blower, high amp draw on condensing fan motor, and minimal flood protection.system also has cracked flue pipe. Quoted other repairs signed customer up for Homecare.