Customer has 11 y/o 2-zone Goodman heat pump system that operates for whole house. System has clogged drain line filling pan with water. Removed water. Installed condensate drain pump for water removal into vent stack. Tested condensate pump. Replaced 20x25x1 filter. Water protection is poor. Pressure levels were low indicating refrigerant loss. Bad evaporator coil. Condenser electrical components are fair. Informed customer of findings. System is currently working.