Tech completed a service call, tech noticed drain line isn’t pitched properly, drain line allowing water to back up into primary drain pan. Customer wanted to just sign up with our Home Care Membership and add new air cleaner at furnace. Please see via email for estimate on getting system at best peak performance. Also today’s invoice copy and pictures. To respond to any estimates you can do so by email or calling in to reschedule appointments. *Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!